Product Design Lead
PG&E
May 1, 2018
October 30, 2018
Problem Statement
Pacific Gas & Electric's internal contractor tools lacked ability to quickly and efficiently allocate water, electricity and gas services, creating misinterpretation of specifications, time and cost over-runs.
Goals
- Inventory existing substandard tools and derive future product specifications
- Work with senior stakeholders to understand previous problems and future goals
- Deploy v1.0 of revamped contractor tools
Design Research
- Survey existing user paths and outdated assets to discover ux and design opportunities
- Contribute to daily and weekly Agile process meetings and sprint retrospectives
- Establish common Zeplin collaborative environment to facilitate rapid, accurate communication
No items found.
I reviewed current site experience and well documented design system library.
Design Process
- Survey existing user paths and outdated assets to discover ux and design opportunities
- Contribute to daily and weekly Agile process meetings and sprint retrospectives
- Establish common Zeplin collaborative environment to facilitate rapid, accurate communication
During iterative design review process we were able to shorten key user paths and reduce overall project duration.
Successful Outcomes
- RWD based tool greatly improved accuracy while reducing project durations
- Deployed an optimized component library in line with brand and engineering best practices
- Save time and money
KEVIN KEIPER
UX Director + Design System Architect
415 926 1935
MY
SKILLS
Coaching, mentoring, guiding, volunteering, vocalizing, optimizing, critiquing, collaboration, organization.
EDUCATION
University of California, Berkeley
BA Interdisciplinary Studies
The New School - Parsons
MA Media Studies + Design
(currently completing online 2022)
(currently completing online 2022)